At last! A book that teaches how to go beyond 5S and train, implement, coach, support, and sustain visual inventiveness on the operator-level. This is a must-read for all levels of the organization. Based on nearly 30 years in the field, author Gwendolyn Galsworth, foremost authority on workplace visuality, provides value-add associates with a methodology and hundreds of full-color actual visual solutions for converting their own work areas into visual workplaces. The result? Visuality becomes the embedded language of operational excellence-and the workplace speaks. Work That Makes Sense is addressed directly to the real experts of day-to-day work in your company-front-line associates-showing them what a visual workplace is, why it’s important to their daily work, and how to create one. Bonus material spells out sixteen key tasks for leaders so they can pro-actively coach and support the conversion.