In this final operator module of the Work That Makes Sense System, your associates learn how visual devices can literally govern—even control—performance. This is the science of adherence: making visual devices, and the thinking that produces them, more powerful.

The focus is first on visual controls, where structure forces or limits human and machine behavior. Supported by dozens of actual solutions, your associates also learn the relevance of pull systems and using structure to control material consumption.

Then they move on to visual guarantees or poka-yoke devices—the highest level of visual devices, with absolute power. Studying an intriguing assortment of examples (from Galsworth/Hinckley’s Online Mistake-Proofing System), your teams learn about a set of visual solutions that is in a class of its own: visual error-proofing. The workplace speaks on an attribute level.

Visual controls and visual guarantees are advanced forms of visuality. Expanding the visual thinking in this way further strengthens and aligns your company work culture, increases performance precision and accountability, and enriches your bottom line.