In this first operator module, Dr. Gwendolyn Galsworth defines what a visual workplace is and why it is so important to operational excellence. As part of this, she presents dozens of visual solutions from the community and the workplace that help operators understand and appreciate the power of visuality to stabilize and connect.

Exploring these examples, your value-add associates develop a new understanding of reducing waste through visuality and inspires them to create their own imbedded system of visual performance. Through vivid narratives and lots of humour, your employees begin to see how to visual devices they invent can translate the vital information they need in their daily work into their own behaviour. The process of visual thinking has begun.