Mistake-Proofing for Perfect Quality
Mistakes are rare and random events and therefore impossible to predict. Nor can mistakes be solved though statistical methods (like Six Sigma or SPC). But you can identify and eliminate them through the SMS METHOD (Simplify/Mistake-proof/Set) because it is built on poka-yoke thinking … the only known means of preventing mistakes …whether caused by people, machinery, design, or incomplete thinking. The result? Perfect quality every time—zero-defects.
Watch Mistake-Proof Video
Dr. C. Martin Hinckley
Nasa Scientist & Poka-Yoke Expert
Until now, it could take years for a company to develop even a modest level of skill in mistake-proofing. Even then, what you learned usually drew upon out-of-date concepts and tools that were as hard to recall as to apply—and never addressed the real problem.
Now learn how to permanently eliminate defects from design and production through our poka-yoke pathway: Mistaking Proofing for Perfect Quality (MP).
This comprehensive methodology was co-developed by leading experts, Dr. Martin Hinckley (author/Make No Mistake) and Dr. Gwendolyn Galsworth (author/Smart Simple Design; Work That Makes Sense; et alia).
Through it, you and your teams learn how to eliminate defects permanently through mistake-proofing. Watch your design and process teams grow stronger, more aligned, and more effective. Watch your quality soar.
Contrary to popular notions, variation is not the source of defects—mistakes are. Rely on statistical process control, and you will be disappointed. The key to perfect product and process quality is SMS: Simplify, Mistake-proof, and Set Settings. It’s time to rethink your approach because quality can not only be free: It can pay back.
THREE WAYS: Choose any of three these ways to bring the power of Mistaking Proofing for Perfect Quality into your company—or combine them:
ONE: Arrange for Dr. Hinckley to train your teams in MP.
TWO: Arrange for Dr. Hinckley to train your in-house trainers so they can train and support MP in your organization.
THREE: Get our Mistake-Proofing Online Training System, scripted and narrated by Dr. C. Martin Hinckley, Nasa scientist and author of Make No Mistake (Taylor & Francis/on Amazon). Across the eight SMS modules, he teaches you, your engineers, operators, and trainers how to achieve perfect quality.
There is an interesting story behind each photo. Do come back soon and hear Dr. Galsworth’s narration.
There is an interesting story behind each photo. Do come back soon and hear Dr. Galsworth’s narration.
There is an interesting story behind each photo. Do come back soon and hear Dr. Galsworth’s narration.
There is an interesting story behind each photo. Do come back soon and hear Dr. Galsworth’s narration.
Whether taught by Dr. Hinckley or your in-house trainers, the heart of our MP approach is eight modules of learning that teach engineers and quality technicians*: a) why variation is not only the source of your quality problems; and b) why Six Sigma is not capable of either finding or solving problems—and succeeds in barely 5% of its applications.
* While we designed this course for engineers, many clients use it to train operators as well—with equally remarkable results.
Next, they learn and apply our systematic “SMS Method/Simplify, Mistake-proof, and Set Settings” that trains your teams how to find, improve or even eliminate the real source of your quality problems: complexity, mistakes, and adjustments
Finally, your teams learn to efficiently develop robust solutions to real quality problems in your company, using our “5×5 Tools”—five powerful protocols that solutions that last.
Unlike other approaches to mistake-proofing, our method doesn’t just show you examples. Instead, we teach you the logic, method, and process behind the solutions so you—and others—can learn to create innovative solutions to ALL your own quality challenges, reliably, repeatedly, precisely.
- MP Resource Folio: a trove of forms, files, hit lists, checklists, and exercises you can customize and print on your own
- The MP Participant Manual and twelve full-color MP Instructional Wall Charts (re-produce on your own)
- Two online coaching sessions with Dr. Hinckley
Content: Mistake-Proofing for Perfect Quality
Eight Training Modules
- Why Most Quality Control Fails
- The Exceptional Challenge of Mistakes
- The SMS Method to World-Class Quality
- Preventing Mistakes through Simplicity
- Secrets to Mistake-Proofing Devices (part 1)
- Secrets to Mistake-Proofing Devices (part 2)
- Perfect Settings Every Time
- Great Solutions Deployed Every Time
CLICK here for a description of each module.
“This is the best training I’ve ever attended in my life.”
Corporate Quality Leader,
Johnson & Johnson Medical Devices
