Work That Makes Sense

Shingo-Prize Winning Author

Work That Makes Sense

At last! A book that teaches how to go beyond 5S and train, implement, coach, support, and sustain visual inventiveness on the operator-level. This is a must-read for all levels of the organization. Based on nearly 30 years in the field, author Gwendolyn Galsworth, foremost authority on workplace visuality, provides value-add associates with a methodology and hundreds of full-color actual visual solutions for converting their own work areas into visual workplaces. The result? Visuality becomes the embedded language of operational excellence-and the workplace speaks. Work That Makes Sense is addressed directly to the real experts of day-to-day work in your company-front-line associates-showing them what a visual workplace is, why it’s important to their daily work, and how to create one. Bonus material spells out sixteen key tasks for leaders so they can pro-actively coach and support the conversion.

See the online course based on this book

I had the privilege of meeting Gwen at a Kaizen event in Kenya and have begun reading her book with my team. As we read chapter by chapter, we make notes of what we can implement in our workplace. The team is highly motivated and inspired to put into practice what they have learnt. An excellent read!

Nihal Shah

Managing Director, Coninx Industries, Ltd.

about Visual Thinking

Established by Gwendolyn Galsworth in 1991, Visual Thinking Inc. (formerly Quality Methods International/QMI) is a training and implementation company, specializing in expert knowledge and know-how on workplace visuality. We bring those to you in the form of our books, DVDs, Online Training Systems, implementation protocol, train-the-trainer workshops, and other on-line and on-site services.

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